|
Welcome!
Thank you for visiting our online delicatessen Orce Serrano
Hams
 To
help you get the most from our site we have assembled this
guide with various links and information that we hope you
will find useful. We want to make it as easy as possible
for you to find what you need, take a few moments to review
our information and remember if you have any questions we
are only a phone call or email away.
What/Who
are Orce Serrano Hams?
Orce
Serrano Hams is an online delicatessen specialising in
Spanish gourmet food including Serrano and Iberico hams.
The online shop is run by us Iain and Gayle, we have been
based in Granada since 2004 and all of our carefully sourced
products are dispatched directly from Spain.
Navigating
Our Site
Looking
through our shop pages couldn't be easier, simply follow
the links on the menu bar located at the top of every
page. All of our "Online Shop" pages have clear
sub menus with each range of product having its own dedicated
category.
Can
I Contact You?
Yes!
We reply to all emails within the hour in most cases sooner
(please keep checking your inbox for answers and order
confirmation!) We also warmly welcome speaking to you
in person so feel free to telephone us and we will call
you straight back should you wish.
Telephone:
0034 958065170 Email: info@orceserranohams.com
Orce
Serrano Hams. Finca 93, Fuente Nueva, Orce 18858 Granada
Spain
How
Do I Buy?
Next
to all of our products we have a PayPal
button which will take to you your payment page - you
do not need to have a PayPal account to pay with PayPal.
If
you prefer to pay by another method we also accept Visa
and MasterCard over the telephone (also Euro Maestro).
All orders from credit cards are securely processed through
the Caja Granada Bank. Should you not require your purchase
in any hurry we can also accept Euro cheque, Sterling
cheque or bank transfer.
When
Will My Order Arrive?
Orders
are dispatched from Spain with our International courier
and usually take 4 - 5 days (excluding weekends) to reach
you in the UK. Parcels will normally be delivered with
TNT or UPS.
Can
You Ship to the USA?
Yes!
We are very enthusiastic about delivering to our US customers.
Products such as torrefacto coffee <click
here>, olive oils and tinned produce are free to
enter the USA. However due to strict USDA import regulations
cured meats and alcohol are not possible to ship at this
time. We are constantly updated from our contacts in the
US regarding current import rules and envisage that in
the near future cured meats from Spain will be available.
If
you would like to be updated when these regulations change
email us at info@orceserranohams.com Please note delivery
tariffs to America <click
here>
Keeping
You up to Date
For
the latest news why not bookmark our blog <click
here>. Stay informed on the latest limited edition
hams, new hampers, discounts and special offers.
Spanish
Ham Solutions
We
pride ourselves in providing you with some of the finest
cuts and full hams available from Spain. Whether it be
an exquisite ham piece, standard or top of the range Serrano
example or melt in the mouth Iberico bellota ham you will
find our range both comprehensive and clearly described.
Our
Serrano and Iberico hams boast their own separate dedicated
pages which you can find here:
Specific
Products
If
you are looking for specific, hard to source produce then
we welcome you to contact us or browse our shop pages,
we will do our very best to source what you seek if we
do not have the product already in stock.
Examples:
"Thanks
for the prompt delivery of the bacalao-salt cod, it arrived
on Monday 15th, well packed and I was very pleased with
the quality and condition of the product, looking forward
to enjoying it nearer Christmas! I would certainly recommend
your company for its very efficient service and product
quality."
~ Paul Franchi, Jarrow Tyne & Wear UK
All
your questions promptly answered:
0034 958065170 or info@orceserranohams.com
Iain
& Gayle
|
