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"I'm
happy to tell you that we have now picked up the package
at the post-office. We absolutely LOVED the glasses
and jugs!!!! And, everything arrived in perfect condition!
Thank you so very much excellent service, and fantastic
products. After the summer holidays we'll get back to
you for more orders." |
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~
Bente and Kjetil, Kleppe Norway
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"Dear
Iain and Gayle, The latest ham from you arrived today.
How do you do it? It is actually better than the last
one. How is that possible? Thank you so much for your
excellent, rapid service, stunning ham and fantastic
prices." |
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~
Roy Dalgleish, London UK
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"Super
fast and in perfect condition. Thanks so much, I will
be ordering some more as soon as I have finished these
off!" |
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~
Maurita Rahn, Victoria, Australia
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"I
would like to say thank you for such a prompt service.
This morning I received one of your lovely hams which
I ordered only last Wednesday evening. I was so thrilled
as it is for 60th birthday present and the party is
tonight. I didn't imagine I would get it in time. So
thanks again." |
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~
Glynis Edwards, Berkshire UK
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"Hola
Gayle, Si, esta manana recibi el paquete, todo muy bien,
gracias por el pimenton! ha sido un detalle muy bueno.
Un gusto hacer negocios con vosotros. Gracias por todo."
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~
Ana Alvarez, Hastings UK
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"Your
website is just brilliant, and I keep going back for
more recipes - thanks for the rice pud one!" |
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"Hello.
I am Etsuko Shida from JAPAN. I received your olive
oil. So happy!!!! If oil empties,I will order to you
again. Thank you for your kindness." |
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Estuko Shida, Kanagawa Japan
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"Thanks
so much, you have no idea how long I've been trying
to get Marcilla in the states. I'm in Iraq for a few
more weeks and I'm really looking forward to a great
cup of coffee when I get home. Thanks again, I look
forward to doing business with you for a long time .
. ." |
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~
Kurt Scheuermann, Colorado USA |
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"I
just wanted to let you know I gave my boyfriend the
present of the ham for his birthday today. He declared
it 'the best present ever' and that he had 'always wanted
his own ham'. We also tried it - it's delicious! Thanks
so much for all the prompt service - and delivery of
something that has really got me in the 'good books'!" |
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~
Alison Begg, London UK |
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"I
am staying with a friend of mine who has had a gigantic
order from you. What amazing sausages and hams! I am
blown away. A fine bottle of red and your Orce Fire
was an experience I won't forget in a hurry. I will
definitely be a customer in the future." |
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~
Dr Colin R Barber, Isle of Man UK
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"You
made one happy Finn! Goods arrived today, and o´boy,
what a treasure of flavours! Thank you very much for
you great service." |
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~
Juha Matti, Syvanniemi Finland
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"Thanks
for the prompt delivery of the bacalao-salt cod, it
arrived on Monday 15th, well packed and I was very pleased
with the quality and condition of the product, looking
forward to enjoying it nearer Christmas! I would certainly
recommend your company for its very efficient service
and product quality. Thanks again and may you have a
very enjoyable and blessed Christmas and a very prosperous
New Year. " |
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~
Paul Franchi, Jarrow Tyne & Wear UK
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"I
received my three ham stands from you that I've ordered
and must say they actually look better than I expected.
Thanks a lot!" |
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~
Anders Winkler, Stockholm Sweden
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"You
have been a pleasure to deal with, thank you very much.
Merry Christmas from Oz!" |
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~
Pernille Cavanough, Melbourne Australia
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"The
chorizo is the reason for the order, it's my son's favourite
always eaten with a cold beer. Thank you for your kind
services this year and I wish you both a Merry Christmas." |
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~
Lorna Pizey, Ipswich UK
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"Thank
you very much for the follow up. I really appreciate
it. As we'd say here, "Above and beyond the call
of duty". Very much appreciated . . ." |
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~
Brian Vogt, Kansas USA
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"Thank
you SO much for the courteous email! Thanks very much,
I appreciate such great customer service!" |
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"The
latest jamon you sent is beautiful. Thank you again
and our very best wishes go to you both for Xmas and
New Year 2009." |
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~
Lynda Tyler, Suffolk UK
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"I
can't thank you enough for the delivery which arrived
today in record time. The contents were exquisitely
packed and I couldn't be happier. Can't wait to get
my teeth into the contents." |
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~
Phil Mitchell, West Sussex UK
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"The
package has been received in good order yesterday afternoon.
Thank you again for sending the parcel. My hubby was
very happy with the boxes and is looking forward to
having his pinchos!" |
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~
Mirjam, Turkey
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"Many
thanks. We enjoyed our ham so much last year that we
couldn't not order one this year. Plus some neighbours
down the road who enjoyed ours last year have ordered
the smaller ham plus bits and pieces. In fact the plan
this year is to make it permanently on tap, not just
at Christmas!" |
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~
David Puttick, Devon UK
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"My
order arrived yesterday, thank you very much for such
a great service. This is a 50th birthday present for
a friend. What more could a man want? A very sharp knife
and a huge piece of meat!" |
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~
Steven Raby, London UK
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"Our
order arrived safely today. The ham is delicious, though
I had not really appreciated how big the sausages and
the ham were going to be! I am looking forward to enjoying
them over the next few weeks. I am sure that we will
become one of your repeat customers." |
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Peter Sweet, Worthing West Sussex UK
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"We
carved the first slices yesterday and it is absolutely
gorgeous!" |
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Anna-Marie Hunt, London UK
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"I
was SO looking forward to this delivery I thought I'd
burst with anticipation and the wait, but you could
have knocked me down with a feather when it arrived
just five days later." |
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~
Chef Jim Fisher, Dordogne France
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"The
ham was absolutely delicious, it's got to be the best
ham I have tasted in a long time, it was fantastically
cured and well packaged, a big thank you to Gayle and
Iain." |
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~ Duncan Bannatyne, UK
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"I
collect decorative paprika tins and originally contacted
Orce Serrano Hams as I wanted to source a very specific
product. A query that I emailed through was dealt with
in such a refreshing way that their friendly and helpful
attitude shone through the anonymity of the internet.
I was inspired to contact Orce Serrano again and subsequently
Iain and Gayle have been supplying me with products
I can't get in the UK. In fact, they've been going out
of their way to do so.
Not
only has contact with Iain and Gayle been friendly and
good humoured the customer service I've received has
been nothing short of exemplary." |
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~ G Passey, East Sussex UK
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"You
have been absolutely delightful in the way you have
gone about solving my craving for Mezcla, 10/10 for
feel good shopping experience!" |
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~ P Mitchell, West Sussex UK
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"On
Thursday night I finished writing the article and my
boss was really happy with it. Today it's been pubished!
I am really grateful for your help, and if there is
anything I can do for you, please let me know!" |
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~ Alicja Qandil (journalist) Poland
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"Just
to let you know both parcels arrived today. Very pleased
with everything and I will be ordering again in the
future." |
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~ L Calder, Moray UK
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"Once
again I would like to say thanks for your customer service
& quick responses. Many thanks." |
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~ H Cliff, Yorkshire UK
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"Once
again many thanks for all your help in our Spanish quest
and we will be sure to speak to you again if we need
anything else. Our very best regards." |
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~ D Goddard, Hampshire UK
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"Dear
Iain and Gayle. The ham package arrived on Thursday.
We've already tucked into it and it's delicious. It
also makes an impressive centrepiece on the kitchen
table, although I don't think it's going to last long!
Thank you for your excellent and prompt attention; I
won't hesitate to recommend you to friends and family." |
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~
Caroline Valentini & family, Douvaine France
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"Hello
again! A big THANK YOU for fast delivery and good service.
Best regards." |
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~
Kenneth Hatteberg, Norway
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"Dear
Gayle, We received the ham stand on Monday and the whole
family was delighted. Thank you tremendously for your
excellent service. The ham stand is very nice and of
high quality." |
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~
Aster, Singapore
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"Dear
Gayle, Thanks a lot for your immediate response and
prompt order processing. Looking forward enjoying Jamon
Serrano with good glass of wine!" |
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~
Tassos - Dortmund, Germany
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