 |
"Received
in time for Xmas day, and a very big thank you for the
extra item you sent. My Dad was thrilled with his whole
tapas selection, and I am thrilled by your customer
service, and I will recommend Orce Serrano Hams to anyone.
I hope you all had a good Christmas. |
|
~ Adam, UK
|
| |
 |
 |
"Artesano
de España import a wide range of Orce Serrano
Hams products to Australia. We would like to send our
heart felt thanks to Iain and Gayle for their extraordinary
customer service and care taken in all areas of their
business. Artesano recently brought in around 2000 pieces
from their terracotta and ceramics range. This was packed
into 40 large boxes and palletised before making its
long trip from Orce in Spain all the way to Sydney Australia,
which is a very long trip for boxes of ceramics to take!
Iain and Gayle individually wrapped each and every piece
of ceramic or terracotta ware. In addition for the more
fragile items they wrapped them in individual cardboard
casing. This is an amazing amount of work, we know,
as we had to unpack it all! Due to their great care
in packaging there were no breakages which is quite
amazing given the volume of stock shipped. Thank you
so much Iain and Gayle from Artesano de España
and Australian lovers of authentic Spanish artisan products
for your on going extraordinary customer service and
care taken in delivery our products to us safely." |
|
~
Sarah, Artesano Australia
|
| |
 |
 |
Many
thanks for the delivery. We are delighted with your
service and will hopefully be able to use you again.
Merry Christmas and Best Wishes. |
|
~
Vince, UK
|
| |
 |
 |
Hi
Iain & Gayle. The plates arrived at 09.30 this morning.
We are delighted with all the pieces. Thank you very
much |
|
~ Barbara, UK
|
| |
 |
 |
Hi
Gayle and Iain,On Friday I went to pick up my Spanish
order and everything has arrived intact to Cyprus. Many,
many thanks. |
|
~
Linda, Cyprus
|
| |
 |
 |
Hi
Iain, Delivery received today safe and sound with no
breakages thank you. The sign is excellent and a credit
to your supplier. Thanks again for your wonderful service
and please take this email as our compliments of what
is doubtless a very busy festive season for you both.
|
| |
~
Richard, UK
|
| |
 |
 |
Thank
you so much for setting up such a helpful website, my
husband has been searching for pots like these in England
for a few years now and they are impossible to get over
here! |
| |
~
Becky, UK
|
| |
 |
 |
I
have since located bacalao here in the States, but I
would prefer to obtain from youyour website is
wonderful, and I believe your product will be superior!
|
|
~
Carolyn, USA
|
| |
 |
 |
Hi
Gayle and Iain. The consignment has been
received and we are extremely pleased! No breakages
and the quality of the specially ordered Granada ceramic
plates is superb. Please pass on our appreciation to
your supplier. You have made our day as the ceramics
perfectly compliment our not so good existing items!
My wife is already planning our next tapas meal and
the plates will take pride of place in our dresser.
Thanks for the knife and cazuela - it's a nice touch.
We will certainly be giving you some orders for perishables
from now on especially with Xmas coming up. Thanks for
your great customer service - it's really
appreciated. |
|
~
Richard, UK
|
| |
 |
 |
Good
morning Gayle, Just a note to say my order arrived yesterday,
an incredibly speedy service. Many thanks. My only problem
now is I've to force myself to wait nine days before
I am to serve it all up to some very lucky people.Merry
Christmas |
|
~
Paul, UK
|
| |
 |
 |
Gayle,
I have now received the delivery.I am looking forward
the enjoying it. Thanks you for your help.
|
|
~
Marie, Ireland
|
| |
 |
 |
Good
afternoon Iain and Gayle, Just to report that the parcel
arrived safely yesterday and the pretty ceramics have
been much appreciated. Many thanks. |
|
~
Phil, UK
|
| |
 |
 |
"Beautiful
tapas bowls with unique markings and glaze. Really prompt
delivery and very carefully wrapped. Thank you!"
|
| |
~
Liz, UK
|
| |
 |
 |
Dear
Gayle, thank you very much for your kindness, generosity and
fast reply! Best wishes and thanks for your good service! |
|
~ Eveliina, Finland
|
| |
 |
 |
Many
thanks for the order received this morning. (Its brightened
a rainy day!) I love the little cocktail stick
holder. I've just put another order in!
Everytime I get paid I seem to spend on your website!
I need to rearrange my cupboards! |
|
~ Nicola, UK
|
| |
 |
 |
Gayle:
¡Muchas gracias! Quedo atento entonces a los datos
del despacho y luego te confirmaré cuando reciba
el pedido. Te encargo me elijas bien lo que me vas a
enviar y a cambio te haré muy buena propaganda
en Argentina, de los productos si lo merecen y de tu
atención que ha sido muy buena, eficiente y ágil.
Para vos mis felicitaciones! Te mando un saludo.
|
|
~
Gustavo, Argentina
|
| |
 |
 |
We
inform you, that we received your delivery of plates
yesterday, we thank you for your honesty and fair manners
of business. Plates were packed very good and safely.
We hope all best for you and to your business. Once
again, Thank you very much!!! |
|
~
Roya, Finland
|
| |
 |
 |
Hi
Gayle, all of the sausages you sent us have now been
shot and added to the book. I must say theyre
looking very nice. The book will be coming out in the
UK in April next year, and I will keep you informed
of any major developments between now and then. Thank
you once again for your help with the project, and I
hope you are happy with it once you see the finished
book. |
|
~
D Fentiman, UK
|
| |
 |
 |
excellent
- many thanks for your quick response! |
|
~
R Ancrum, Switzerland
|
| |
 |
 |
Thank
you so much for all your efforts in helping to make
the feasts so beautiful - there are big plans for the
future! Hope to work with you again in the future.
|
|
~
Rose Murray, Wilderness Festival
|
| |
 |
 |
Dear
Iain and Gayle, the cod was delicious. We ate the last
of it last weekend. I did have to store it in the fridge
because our small house doesn't have a cool dry room,
but it kept beautifully. A favourite dish of mine is
Bacalhau a Gomez de Sa which I first had in a Portuguese
cafe on the Wandsworth Road in London many years ago.
From out of the blue I developed a hankering for
the dish, prompting my order, and this is what I made
with the cod from you on four memorable occassions.
I shall certainly order some more. |
|
~
Jane, UK
|
| |
 |
 |
thanks
for looking into the right handed knife and English
book. I really look forward to receiving the order.
And finally, we were planning to take a day trip to
Granada this year but never made it. Hopefully we will
get to go next year and if we do I will definitely make
it a point to stop by your shop and say hello!
|
|
~
Raphael, USA
|
| |
 |
 |
Wow!
That was quick. I am really looking forward to trying
the ham and have been trying for an age to get decent
dried cod. |
|
~
Roger, UK
|
| |
 |
 |
Hello
Gayle. Yes, they have arrived safe and sound and very
well packaged! Thank you. |
|
~
Kitty, Mayors Thames Festival
|
| |
 |
 |
the
order arrived today, everything fine and in good condition.
Many thanks for your top notch service! |
|
~
John, UK
|
| |
 |
 |
Hi
Gayle, I just wanted to let you know that the ham you
sent me was absolutely delicious, certainly some of
the tastiest jamon I've had. There was a sweetness about
the meat that in a funny way reminded me of the cane
syrup that is drizzled on deep fried aubergine slices
and salads in your part of the world and which I adore.
It's not a sweet sweetness, more complex
than that. Anyway, it went down a treat. Warmest regards.
|
|
~
Paul @ The Dinner Service
|
| |
 |
 |
Dear
Gayle and Iain, I confirm I have received all ordered
items and have tasted most already. Of course, the ham
is the most delicious ham I have ever tasted and Arcos
knives and the ham stand help to cut see through slices,
sobrasada is a revelation for me and for a friend of
mine who loves good food like myself, I tried Tomato
Frito with garlic toasted bread and some olive oil -
great breakfast as well as appetizer. I also did Chorizo
Braised in Wine and it was awesome with a couple of
glasses of perfect red wine enjoyed with my girlfriend.
The sweet smoked pepper makes cooked food really different.
I only regret not to have asked you to send me a bottle
of good Spanish wine to pair with chorizos and wash
down my ham and cheeses. Perhaps next time . . . as
we will keep the contact as I plan to reorder when the
time comes . . . Best regards and many thanks for both
your business and kindness to provide wine map for me. |
|
~ G Granic, Serbia
|
| |
 |
 |
Dear
Gayle & Iain! Good Monday morning! The delis made
it to Romania on Saturday and they created a great impression!
Thanks again for the help and hope to get in touch with
you again! |
|
~ O Florin, Romania
|
| |
 |
 |
The
first thing I did was to open a pack and taste the Chorizo
and I have to say the taste and texture is fantastic.
I then put a few on the BBQ as we had friends round
for dinner, and I have to say they were even better
when cooked - really amazing, and complimented by a
Glass of Wine (or two). Please therefore pass on
my sincere thanks to everyone involved in Making this
Chorizo and importantly in agreeing to reduce the pack
sizes for Carters Kitchen which is much appreciated.
|
|
~
Nick, Carters Kitchen UK
|
| |
 |
 |
Dear
Gayle, Knives arrived safe and sound this morning!!
Once again, many thanks for all your help . . . knives
are perfect and your customer service excellent.
|
|
~
Sally, UK
|
| |
 |
 |
Dear
All, I just would like to thank you for your professional
arrangement, I will recommend your service on every
forum! Great job-well done! |
| |
~
Diana, Hungary
|
| |
 |
 |
Really
lovely to hear from you this evening and your timing
is perfect! The ship arrived on Monday and it has now
cleared customs, no troubles and I am going into Sydney
tomorrow to pick it all up! I cant tell you how excited
I feel and will of course let you know how it all travelled.
|
|
~
S Beard, NSW Australia (Artesano.com.au)
|
| |
 |
 |
Dear
Gayle, thanks for your (and your neighbour's) incredibly
swift (and detailed) replies. If I am ever in Granada
I hope I will thank you in person |
|
~ P Jones, UK
|
| |
 |
 |
Thank
you for sending me my order. I was very happy to receive
these as I have been searching everywhere for this kind
of cookware. |
|
~
Niki, Australia
|
| |
 |
 |
Just
a big thank you for the fantastic Spanish ham and stand
which we ordered from you for our Christmas festivities.
It arrived in beautiful condition and on time!. We
have all savored the wonderful taste ever
since. Thank you. |
|
~
A Hardy, Darlington UK
|
| |
 |
 |
Dear
Iain and Gayle, Just to say that our ham has arrived
and that it is FANTASTIC! The specimen was perfectly
chosen: plump, tender, flavoursome, not too salty, both
sides excellent, both Edward and I thank you very much
for the care you took in having the hams selected and
sending them to us. A very Happy Xmas to you, and Happy
New Year as well. |
|
~ Beatrice, Essex UK
|
| |
 |
 |
Wow,
fantasic service!!!!!!!!!!!! Thank you so much I will
most definately be recommending your website to friends.
|
|
~
L Whitear, Surrey UK
|
| |
 |
 |
I
just wanted to say that I have received the Paella pans
today all in perfect order. Many thanks for your friendly
service and I look forward to purchasing from you again
in the near future. |
|
~
C Greveson, UK
|
| |
 |
 |
Once
again thank you for supplying wonderful Spanish produce
and have a very happy Christmas |
|
~
A Clarke, Notts UK
|
| |
 |
 |
It
is that time again. As the holidays approach, we can't
survive without your coffee. Thank you a hundred times
over for your service!" |
|
~
D Anderson, Maryland US
|
| |
 |
 |
Thank
you so much for your prompt response in assuring me
all is well! It is much appreciated and reflects
your commitment to customer service. Will certainly
recommend your service to friends and family.
|
|
~
J Parker, Essex UK
|
| |
 |
 |
Many
thanks for the prompt response. I look forward to receiving
it and am very impressed with your web site and customer
service I can see plenty more orders to follow
as it makes a great present!! |
|
~
S Berry, Wales
|
| |
 |
 |
Thank
you! The shippment has arrived safely today, and
we are delighted with it. Next time we will certainly
try some of your hams!! |
|
~
D Jackson, Norfolk UK
|
| |
 |
 |
I
would just like to say that your website is fantastic
and at last I have found real Spanish chorizo!
|
|
~
D Croft, UK
|
| |
 |
 |
Before
ordering I was looking on various e-shops, yours looks
the most professional, pictures are super, that's why
I made an order. |
|
~
Tomasz, Poland
|
| |
 |
 |
Hi
Iain & Gayle, the delivery arrived safely last week.
Just wanted to let you know that we are very happy with
the products and service from Orce Serrano. |
|
~
C Biscombe, Cardiff
|
| |
 |
 |
Order
arrived on time and the chorizo are great, finally a
picante one with a bit of heat. |
|
~ R Thompson, UK
|
| |
 |
 |
Dear
All, Just to let you know that the Ham and stand etc
arrived at my daughters yesterday and my sausages etc
arrived this a.m. Many thanks. Wishing you all a very
happy Christmas. |
|
~
N Slater, UK
|
| |
 |
 |
The
mojama has now been delivered. Thanks again for responding
promptly to my queries and for your excellent customer
service. |
|
~
S Ball, UK
|
| |
 |
 |
Dear
Iain and Gayle, Just to let you know that the ham has
arrived today, Christmas Eve. A huge thankyou
to you both for such a magnificent ham and for all your
help. You have made me the happiest person on earth
and we, and our seven extra guests, will enjoy
every mouthful. It will look superb centre stage
on the table. With best wishes and a very happy Christmas
to you both." |
|
~
Maggie and John, Isle of Man
|
| |
 |
 |
The
order arrived today. My husband is impressed with
his Christmas Present. It reminds him of all our
holidays in Spain when my parents lived there.
Also the pre-crunched newspaper is great for starting
our fires. Thanks! Will use your company again. |
|
~ R Richie, UK
|
| |
 |
 |
"The
Serrano went down well and indeed was enjoyed by lots
of friends. In fact, a dear friend of mine was so impressed
that he wanted to order one as well, as we did together
last weekend. He went for one of the Ibericos, though,
will be nice to taste some pata negra since it's been
a while :) It's for a garden party in the summer and
I will be the acting Cortador for the day, should be
great fun! Have a great summer, I hope to buy hams from
you in the future as well. P.S. The chorizo fuegos were
really good!" |
| |
~
Tomi Rintanen, Helsinki Finland |
| |
 |
 |
"Dear
Iain and Gayle, This is just to say that the meat arrived
perfectly and we opened on time and the platters have
gone so well with lots of comments on the flavours,
so we will be in touch again soon." |
| ~
Amanda Wilson/Meg Rivers, Warwickshire UK |
| |
 |
 |
"Just
to let you know the stand, book, ham care kit and wine
arrived today. Looks great. Off now to get the ham.
Thanks for your help on this." |
|
~ Stephen Fenwick, Lugo Spain |
| |
 |
 |
"Arrived
here about 1 hour ago. Great packing . . . . (seriously!)
Muchas gracias!" |
|
~ Ian Sanderson, Argyll Scotland |
| |
 |
 |
"Dear
Gayle, Thank you for your prompt reply. I can tell from
your comments that you take a great pride in the quality
of your service, and the careful way my order was packed
also indicates this. Let me say that I am well pleased
so far." |
| ~
Martin Ratledge, Penrith UK |
| |
 |
 |
"It
arrived quickly (two weeks ago) and has been enjoyed,
one cup at a time! Thank you for this wonderful service!"
|
| ~
Dorothy Anderson, Maryland USA |
| |
 |
 |
"Dear
Gayle, Have now had the opportunity to sample the delicious
ham and we all think it tastes <superior> to the
previous one we have had. Thumbs up all round!" |
|
~ Tony Bath, Oxford UK |
| |
 |
 |
"Just
received a parcel from you and everything seems to be
in order. My 5-year-old was over the moon about the
1 kg Iberico chorizo! When we run out of delicious sausages,
we'll come back for more." |
|
~ Morten Casperson, Langaa Denmark
|
| |
 |
 |
"IT
HAS ARRIVED AND LOOKS FANTASTIC.!!!!!!!!!!!!!!..THANK
YOU FOR THE CHEESE!" |
|
~ Marlen Broadbent, Dorset UK
|
| |
 |
 |
"This
is my second time ordering from Orceserranohams and
just wanted to say thank you for your great service
and prompt shipping. I have recommended you guys to
my family and friends." |
|
~ Felix Jimenez Jr, New Jersey USA
|
| |
 |
 |
"We
are delighted, First class service, first class product
and fantastic company to deal with!!!!!!" |
|
~
Colin Inns, Milton Keynes UK
|
| |
 |
 |
"Thanks
again for all your help. Really love your product, can't
seem to find any of it in Canada!" |
|
~
Anna Lung, Calgary Canada
|
| |
 |
 |
"I
had a great experience ordering a Serrano ham from you
a couple of years ago, immaculate service, thank you
so much. I thought I'd get me a ham for spring again
:) I'm having a dinner party in couple of weeks (and
of course I want to serve ham!) . Thank you very much
in advance and I'm sure the ham is as good as ever!"
|
|
~
Tomi Rintanen, Helsinki Finland
|
| |
 |
 |
"It
was delivered this morning and they are delighted with
it. Thank you for your attentive service, I would shop
with you again" |
|
~
Juliette Banner, Fulham UK
|
| |
 |
 |
"Hi
I got everything last week and its all very nice, I
just wanted to say thank you." |
|
~
Andrew Bicknell, Cornwall UK
|
| |
 |
 |
"I
just wanted to let you know that the package arrived
on Friday afternoon. Thank you for sending the extra
sausage - we have been enjoying that! The paleta, I
am sure, will be enjoyed by the recipient for a good
while yet! Thanks again." |
|
~
Carol Stephen, Edinburgh UK
|
| |
 |
 |
"Thank
you very much for the products, i have received them
in perfect condition. Muchas gracias!" |
|
~
K Stalls, Holland
|
| |
 |
 |
"Thank
you for the good quality goods and services you provide
and for your beautiful site." |
|
~ Iulian Macoveiciuc, Suceava Romania
|
| |
 |
 |
"The
Serrano Ham Anejo Especial you recommended was really,
really good and far better than the hams I have been
buying in the UK. Thank you so much for a great service
and I will be back for more." |
|
~ Simon Drury, Gloucestershire UK
|
| |
 |
 |
"We
received our package today, and for the second time
we are absolutely delighted. Everything is intact and
in perfect condition. Already sampled some olives and
a spot of Riberal Crianza (well, it would be rude not
to). I am delighted with the service provided and delighted
with the produce too. I will definitely continue to
use Orce Serrano Hams in the future." |
|
~
Sara McCartney, UK
|
| |
 |
 |
"Last
order arrived in good shape as ever and we're enjoying
cooking in our newly acquired Spanish casserole. As
ever a pleasure to be buying from you." |
|
~
Phil Mitchell, West Sussex UK
|
| |
 |
 |
"the
ham has arrived and looks wonderful. I can't wait to
try it!" |
|
~
Dave McGhie, Yorkshire UK
|
| |
 |
 |
"Thanks
for all your help, I look forward to placing my next
order" |
|
~
Paul Lau, London UK
|
| |
 |
 |
"It
arrived today and is delicious! Will be using you guys
again. Merry Xmas!" |
|
~
Dion and Lucja Leonard, Manchester UK
|
| |
 |
 |
"Received
this morning. Muchas gracias. Feliz Navidad buen amigo!"
|
|
~
Ian Sanderson, Argyll Scotland
|
| |
 |
 |
"My
delivery has arrived, thank you so very much. I'm sure
it will be one of the highlights of a light family snack
in the evening of Xmas day, and for a few days afterwards!"
|
|
~
John Singleton, Oxford UK
|
| |
 |
 |
"Many
thanks for all your help with the ham delivery, this
is the first time we have used your service but I love
the idea and Mark and I are getting quite excited about
the tapas we will be having!" |
|
~ Pamela Harrison, Kincardineshire Scotland
|
| |
 |
 |
"Dear
Gayle, The package has safely arrived. Thank you so
much for getting it to me on time. (and for the lovely
extras!)Very best wishes" |
|
~
Dominic Morgan, Hants UK
|
| |
 |
 |
"Another
stunning ham! It arrived today. Many, many thanks for
the continuing commitment to the very highest standards,
Regards, and thanks." |
|
~ Roy Dalgleish, London UK |
| |
 |
 |
"Wow!
The coffee we ordered arrived! It is as wonderful as
ever. You see, each time I went to Madrid, I took an
empty suitcase so I could bring lots of the Estrella
coffee home. We have kept a supply of it for about 10
years. About 3 months ago, we ran out of it and with
no prospect of a trip to Madrid coming in the near future,
we were very sad. Once again I decided to try the internet.
At last! THANK YOU!!!!!!!!! Now we have OUR coffee back!!!" |
| |
~
Dottie Andersen, Maryland USA |
| |
 |
 |
"I
found your website today whilst looking for a recipe
for Spanish meatballs!!! You have a fabulous website
and plenty of choices for your customers. Brilliant
website and the recipes are great . . ." |
| ~
Rose, Valencia Spain |
| |
 |
 |
"Guess
what the coffee came today . . . yeah!!!! Thanks for
sending it on and I look forward to ordering more, again
thank you, thank you thank you . . . !" |
| ~
Vivienne, California USA |
| |
 |
 |
"Package
arrived this morning -excellent service!" |
| ~
Ken Pudney, Troodos Cyprus |
| |
 |
 |
"I'm
happy to tell you that we have now picked up the package
at the post-office. We absolutely LOVED the glasses
and jugs!!!! And, everything arrived in perfect condition!
Thank you so very much excellent service, and fantastic
products. After the summer holidays we'll get back to
you for more orders." |
|
~
Bente and Kjetil, Kleppe Norway
|
| |
 |
 |
"Dear
Iain and Gayle, The latest ham from you arrived today.
How do you do it? It is actually better than the last
one. How is that possible? Thank you so much for your
excellent, rapid service, stunning ham and fantastic
prices." |
|
~
Roy Dalgleish, London UK
|
| |
 |
 |
"Super
fast and in perfect condition. Thanks so much, I will
be ordering some more as soon as I have finished these
off!" |
|
~
Maurita Rahn, Victoria, Australia
|
| |
 |
 |
"I
would like to say thank you for such a prompt service.
This morning I received one of your lovely hams which
I ordered only last Wednesday evening. I was so thrilled
as it is for 60th birthday present and the party is
tonight. I didn't imagine I would get it in time. So
thanks again." |
|
~
Glynis Edwards, Berkshire UK
|
| |
 |
 |
"Hola
Gayle, Si, esta manana recibi el paquete, todo muy bien,
gracias por el pimenton! ha sido un detalle muy bueno.
Un gusto hacer negocios con vosotros. Gracias por todo."
|
|
~
Ana Alvarez, Hastings UK
|
| |
 |
 |
"Your
website is just brilliant, and I keep going back for
more recipes - thanks for the rice pud one!" |
|
|
| |
 |
 |
"Thanks
so much, you have no idea how long I've been trying
to get Marcilla in the states. I'm in Iraq for a few
more weeks and I'm really looking forward to a great
cup of coffee when I get home. Thanks again, I look
forward to doing business with you for a long time .
. ." |
| ~
Kurt Scheuermann, Colorado USA |
| |
 |
 |
"I
just wanted to let you know I gave my boyfriend the
present of the ham for his birthday today. He declared
it 'the best present ever' and that he had 'always wanted
his own ham'. We also tried it - it's delicious! Thanks
so much for all the prompt service - and delivery of
something that has really got me in the 'good books'!" |
| |
~
Alison Begg, London UK |
| |
 |
 |
"I
am staying with a friend of mine who has had a gigantic
order from you. What amazing sausages and hams! I am
blown away. A fine bottle of red and your Orce Fire
was an experience I won't forget in a hurry. I will
definitely be a customer in the future." |
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~
Dr Colin R Barber, Isle of Man UK
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"You
made one happy Finn! Goods arrived today, and o´boy,
what a treasure of flavours! Thank you very much for
you great service." |
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Juha Matti, Syvanniemi Finland
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"Thanks
for the prompt delivery of the bacalao-salt cod, it
arrived on Monday 15th, well packed and I was very pleased
with the quality and condition of the product, looking
forward to enjoying it nearer Christmas! I would certainly
recommend your company for its very efficient service
and product quality. Thanks again and may you have a
very enjoyable and blessed Christmas and a very prosperous
New Year. " |
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~
Paul Franchi, Jarrow Tyne & Wear UK
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"I
received my three ham stands from you that I've ordered
and must say they actually look better than I expected.
Thanks a lot!" |
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Anders Winkler, Stockholm Sweden
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"You
have been a pleasure to deal with, thank you very much.
Merry Christmas from Oz!" |
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Pernille Cavanough, Melbourne Australia
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"The
chorizo is the reason for the order, it's my son's favourite
always eaten with a cold beer. Thank you for your kind
services this year and I wish you both a Merry Christmas." |
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~
Lorna Pizey, Ipswich UK
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"Thank
you very much for the follow up. I really appreciate
it. As we'd say here, "Above and beyond the call
of duty". Very much appreciated . . ." |
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Brian Vogt, Kansas USA
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"Thank
you SO much for the courteous email! Thanks very much,
I appreciate such great customer service!" |
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"The
latest jamon you sent is beautiful. Thank you again
and our very best wishes go to you both for Xmas and
New Year 2009." |
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~
Lynda Tyler, Suffolk UK
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"I
can't thank you enough for the delivery which arrived
today in record time. The contents were exquisitely
packed and I couldn't be happier. Can't wait to get
my teeth into the contents." |
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Phil Mitchell, West Sussex UK
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"The
package has been received in good order yesterday afternoon.
Thank you again for sending the parcel. My hubby was
very happy with the boxes and is looking forward to
having his pinchos!" |
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~
Mirjam, Turkey
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"Many
thanks. We enjoyed our ham so much last year that we
couldn't not order one this year. Plus some neighbours
down the road who enjoyed ours last year have ordered
the smaller ham plus bits and pieces. In fact the plan
this year is to make it permanently on tap, not just
at Christmas!" |
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~
David Puttick, Devon UK
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"My
order arrived yesterday, thank you very much for such
a great service. This is a 50th birthday present for
a friend. What more could a man want? A very sharp knife
and a huge piece of meat!" |
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~
Steven Raby, London UK
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"Our
order arrived safely today. The ham is delicious, though
I had not really appreciated how big the sausages and
the ham were going to be! I am looking forward to enjoying
them over the next few weeks. I am sure that we will
become one of your repeat customers." |
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Peter Sweet, Worthing West Sussex UK
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"We
carved the first slices yesterday and it is absolutely
gorgeous!" |
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Anna-Marie Hunt, London UK
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"I
was SO looking forward to this delivery I thought I'd
burst with anticipation and the wait, but you could
have knocked me down with a feather when it arrived
just five days later." |
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~
Chef Jim Fisher, Dordogne France
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"The
ham was absolutely delicious, it's got to be the best
ham I have tasted in a long time, it was fantastically
cured and well packaged, a big thank you to Gayle and
Iain." |
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~ Duncan Bannatyne, UK
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"I
collect decorative paprika tins and originally contacted
Orce Serrano Hams as I wanted to source a very specific
product. A query that I emailed through was dealt with
in such a refreshing way that their friendly and helpful
attitude shone through the anonymity of the internet.
I was inspired to contact Orce Serrano again and subsequently
Iain and Gayle have been supplying me with products
I can't get in the UK. In fact, they've been going out
of their way to do so.
Not
only has contact with Iain and Gayle been friendly and
good humoured the customer service I've received has
been nothing short of exemplary." |
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~ G Passey, East Sussex UK
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"You
have been absolutely delightful in the way you have
gone about solving my craving for Mezcla, 10/10 for
feel good shopping experience!" |
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~ P Mitchell, West Sussex UK
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"On
Thursday night I finished writing the article and my
boss was really happy with it. Today it's been pubished!
I am really grateful for your help, and if there is
anything I can do for you, please let me know!" |
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~ Alicja Qandil (journalist) Poland
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"Just
to let you know both parcels arrived today. Very pleased
with everything and I will be ordering again in the
future." |
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~ L Calder, Moray UK
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"Once
again I would like to say thanks for your customer service
& quick responses. Many thanks." |
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~ H Cliff, Yorkshire UK
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"Once
again many thanks for all your help in our Spanish quest
and we will be sure to speak to you again if we need
anything else. Our very best regards." |
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~ D Goddard, Hampshire UK
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"Dear
Iain and Gayle. The ham package arrived on Thursday.
We've already tucked into it and it's delicious. It
also makes an impressive centrepiece on the kitchen
table, although I don't think it's going to last long!
Thank you for your excellent and prompt attention; I
won't hesitate to recommend you to friends and family." |
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~
Caroline Valentini & family, Douvaine France
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"Hello
again! A big THANK YOU for fast delivery and good service.
Best regards." |
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Kenneth Hatteberg, Norway
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"Dear
Gayle, We received the ham stand on Monday and the whole
family was delighted. Thank you tremendously for your
excellent service. The ham stand is very nice and of
high quality." |
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Aster, Singapore
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"Dear
Gayle, Thanks a lot for your immediate response and
prompt order processing. Looking forward enjoying Jamon
Serrano with good glass of wine!" |
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~
Tassos - Dortmund, Germany
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