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Spanish
Delicatessen ~ Spanish food online ~ Artisan hams
So
why should you buy from Orce Serrano Hams?
| OUR
VALUE TO YOU
Your
Spanish Purchase:
Serrano
and Iberico hams are regarded as the finest
hams in the world, we appreciate your ham is
a luxury purchase. Getting your choice right
is as important to us as it is to you.
Grades
and Quality:
Please
accept our apologies if you have found us looking
for budget Spanish hams or mass produced charcuterie
- we only deal with artisan producers.
Price:
Are
we more expensive? Depending on the nature of
the product you require you may find that our
produce is slightly more expensive. Whilst we
remain competitive genuine artisan food of any
source is not about price - it is about quality,
authenticity and how much you will enjoy it
- Spanish hams are gourmet items, a cheap ham
is not good value if it is not enjoyed and thoroughly
savoured.
Product
Knowledge:
One
of the first things to remember when buying
online is to know "who" you are buying
from. One of our values to you is to constantly
seek out and pass on genuine Spanish knowledge
when you need it. Whilst we must appreciate
(due to the nature of cured meats) that information
regarding some products can differ, we assure
you that your questions will be answered both
comprehensively and in a timely fashion.
Iain
& Gayle
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Our
role is to share with you the finest produce that Spain
has to offer. We taste many of the regions gastronomic delights
daily, it is at this point that we decide whether these
locally produced artisan products are delightful enough
to send to you, our customer.
Every
time we visit new suppliers we arrive with an open mind,
a prepared palate and plenty of questions! We need to
be satisfied knowing that if the produce is good we will
be sending it to our customers with the utmost confidence.
Most
of us don't order the cheapest dish on the menu, the value
of the food we order does not lie in how much it costs
but how well it satisfies our appetite and importantly
our palate. The same is true of quality jamon and other
artisan charcuterie products.
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The value of our expertise and first hand experiences
here in Southern Spain. Through utilising our extensive
locally gained knowledge we will pass on to you local
tips and techniques aquired from long standing generations
of butchers, curing houses, fish mongers, grocers, and
Spanish locals.
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Artisan
quality is key, we regularly visit our suppliers to
ensure only the finest examples of produce are available,
the value of our ability to access such small family
run Spanish producers is crucial to being able to offer
you artisan produce from inland Andalucia that is unavailable
anywhere else.
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We care! We take pride in our products in ensuring the
very best available, you expect the best customer service
and we strive to deliver 110% every time. Your delicatessen
is online but don't let the "cold" of the
internet fool you! We serve you warmly and friendly
just like we would in a bricks and mortar deli and we
enjoy building relationships with our customers.
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Objectivity - Fortunately we enjoy Andalucia every day,
we are lucky! However the values of our objectives are
always based on your needs and not ours. We believe
in a personalised service and think advice should always
be available which is why we welcome all questions before
and after purchase. You will also receive confirmation
of order emails and we will contact you when your order
has been dispatched as well. In the world of modern
technology we are also on the end of the phone - just
ask for Iain or Gayle.
Welcome
to Orce Serrano Hams!
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